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Frequently Asked Questions

  • What payment methods do you accept?
    We accept all major credit cards, bank transfers, and cash payments.
  • Do you offer a satisfaction guarantee?
    Absolutely! We are so confident in our services that we offer a 100% satisfaction guarantee. If you’re not happy, you don’t pay. It’s that simple.
  • What types of homes do you service?
    We clean exteriors on all types of homes, including single-story, multi-story, townhouses, commercial buildings. No job is too big or too small for Gutter Bros.
  • What areas do Gutter Bros service?
    We are proud to offer our services throughout Sydney, focusing particularly on the Hills District and the nearby regions.
  • How do I schedule a gutter cleaning with Gutter Bros?
    It’s easy! You can call us, email us, or fill out the contact form on our website to schedule your gutter cleaning. We offer flexible scheduling to fit your needs.
  • Do you use any special equipment to clean gutters?
    We use professional-grade equipment including ladders, gutter vacuums, and high-powered blowers to ensure your gutters are cleared thoroughly and safely. We also inspect your downspouts to ensure they are free of clogs.
  • Do I need to be home for the gutter cleaning service?
    No, you don’t need to be home as long as we have access to the gutters. We’ll complete the service and leave your property clean and tidy.
  • Do you clean the downspouts as well?
    Yes, we ensure that downspouts are clear and free of blockages, so rainwater flows freely away from your home.
  • How often should I get my gutters cleaned?
    We recommend gutter cleaning at least twice a year—once in the spring and once in the fall. If your home is surrounded by trees, more frequent cleaning may be necessary to avoid blockages.
  • Can you help with gutter repairs?
    Yes, we provide minor gutter repair services along with cleaning. If we spot any issues during our inspection, we’ll let you know and offer repair solutions.
  • How long does the gutter cleaning process take?
    For most homes, gutter cleaning takes between 1 to 4 hours depending on the size of your home and the level of debris in the gutters.
  • Do you offer discounts or promotions?
    Yes, we occasionally run promotions and discounts for first-time customers and seasonal specials. Follow us on social media to stay updated!
  • Why is gutter cleaning important?
    Regular gutter cleaning prevents water damage, mould growth, and structural issues caused by clogged gutters. It also protects your foundation, landscaping, and roof from costly damage.
  • How much does gutter cleaning cost?
    Our pricing depends on the size and height of your home, as well as the extent of the debris in your gutters. For an accurate quote, contact us today for a free, no-obligation estimate!
  • How do I know if my gutters are clogged?
    Signs of clogged gutters include water overflowing from the sides, plants growing in your gutters, or water damage on your roof and foundation. If you notice any of these, it’s time to call Gutter Bros.
  • Can gutter cleaning extend the life of my roof?
    Yes, keeping your gutters clear reduces the risk of water pooling and leaking, which can lead to roof damage and rot. Clean gutters help protect your roof and extend its lifespan.
  • Do you offer commercial gutter cleaning?
    Yes, we provide gutter cleaning for commercial properties, including office buildings, retail spaces, and apartment complexes. Contact us for a custom quote.
  • What happens if I don’t clean my gutters?
    Neglecting your gutters can lead to water overflow, foundation damage, roof leaks, and even pest infestations. Clogged gutters can cause severe structural damage, leading to expensive repairs down the line.
  • What sets Gutter Bros apart from other gutter cleaning companies?
    Our experience, attention to detail, and commitment to customer satisfaction set us apart. Plus, with our satisfaction guarantee, you have nothing to lose by choosing Gutter Bros.
  • How often should I get my windows cleaned?
    For most homes, we recommend window cleaning at least twice a year, but this may vary based on your location, surrounding environment, and personal preference.
  • Can window cleaning help with energy efficiency?
    Clean windows allow more natural light to enter, reducing the need for artificial lighting and helping regulate indoor temperatures, which can contribute to energy savings.
  • Do you offer window cleaning services?
    Yes, Gutter Bros also provides professional window cleaning services for residential and commercial properties.
  • Why is window cleaning important?
    Regular window cleaning not only improves your home’s appearance but also enhances natural light and extends the life of your windows by removing dirt, grime, and hard water spots that can lead to glass degradation.
  • What types of windows do you clean?
    We clean all types of windows, including single-hung, double-hung, casement, sliding, and specialty windows. We also clean glass doors and skylights.
  • Are your window cleaning products safe?
    Yes, we use eco-friendly and safe cleaning products to ensure a streak-free shine without harming your windows or the environment.
  • Do you clean both interior and exterior windows?
    Yes, we offer both interior and exterior window cleaning services to ensure a complete clean.
  • Do I need to prepare anything before my window cleaning service?
    No preparation is required. However, removing any items or decorations around windows can make the cleaning process easier and faster.
  • How long does window cleaning take?
    The duration depends on the number and type of windows, but typical jobs take between 1 to 3 hours.
  • Why is solar panel cleaning important?
    Clean solar panels maximize energy efficiency. Dirt, dust, and debris can reduce panel efficiency by blocking sunlight, which can lead to lower energy output.
  • How long does it take to clean solar panels?
    For an average-sized solar array, cleaning typically takes between 1 to 2 hours.
  • Why is solar panel cleaning important?
    Clean solar panels maximize energy efficiency. Dirt, dust, and debris can reduce panel efficiency by blocking sunlight, which can lead to lower energy output.
  • What equipment do you use for solar panel cleaning?
    We use soft-bristled brushes, purified water, and specialized, non-abrasive cleaning solutions to gently clean your panels without causing damage.
  • How often should I have my solar panels cleaned?
    We recommend cleaning your solar panels at least once or twice a year. Homes in dusty or tree-covered areas may require more frequent cleaning to maintain optimal performance.
  • Does cleaning solar panels really increase their efficiency?
    Yes! Studies show that dirty panels can lose up to 25% of their efficiency. Regular cleaning helps you get the most out of your solar investment.
  • Can I clean my solar panels myself?
    While it’s possible, we recommend professional cleaning to avoid scratching, damaging, or voiding any warranties on your panels.
  • Do you provide solar panel inspections along with cleaning?
    Yes, during the cleaning process, we inspect your solar panels for any signs of damage or wear, so you’re aware of any maintenance needs.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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